Privacy Policy

Introduction

Nexus Traveler ("we", "us") is committed to protecting your privacy. This policy explains what personal data we collect when you use our eVisa application service, how we use it, and the rights you have over it. It aligns with the GDPR and other applicable data-protection laws.

Data We Collect

To process your eVisa application, we collect:

• Identity data — name, date of birth, gender, nationality, passport details.
• Contact data — email address, phone number, current address.
• Travel data — destination, arrival date, visa type.
• Documents — passport scans and photographs you upload.
• Payment data — processed securely by our payment providers; we do not store full card numbers.

How We Use Your Data

We use your data to:

• Process and submit your eVisa application to the relevant authority.
• Communicate application status, confirmations, and receipts.
• Provide customer support and prevent fraud.
• Comply with legal and regulatory obligations.

We never sell your personal data to third parties.

Data Sharing

We share your data only where necessary:

• With the destination government / embassy to process your visa.
• With payment gateways to complete your transaction.
• With trusted service providers under strict confidentiality agreements.

Data Security & Retention

All data is encrypted in transit using 256-bit SSL and stored on secured servers. We retain your application data only as long as required to deliver the service and meet legal obligations, after which it is securely deleted.

Your Rights

Subject to applicable law, you have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Request a copy of your data (data portability).
• Withdraw consent at any time.

To exercise any of these rights, contact our support team.